Terms & Conditions
Last Updated: 11 December 2025
Welcome to Pou Chong Kim (“we”, “our”, “us”). These Terms & Conditions govern your use of our website, services, and purchase of our products.
1. Acceptance of Terms
By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree, please discontinue use.
2. Products
We strive to display accurate product information, including images and descriptions. However, product color, texture, or packaging may vary slightly.
3. Pricing & Payments
- All prices are listed in INR unless stated otherwise.
- We reserve the right to update prices at any time without prior notice.
- Payments must be made using the available payment options on our website.
4. Orders & Cancellations
- Orders are processed only after successful payment.
- We reserve the right to refuse or cancel any order due to stock unavailability, incorrect pricing, or suspicious activity.
- Once an order is shipped, cancellations are not permitted.
5. Shipping
Shipping timelines vary based on delivery location. Delays due to logistics, weather, or unforeseen circumstances are beyond our control. Please refer to our Shipping Policy for full details.
6. Returns & Refunds
Returns and refunds are available only under specific conditions. Please refer to our Refund Policy.
7. Intellectual Property
All content on this website—including text, graphics, logos, packaging designs, and images—is the intellectual property of Pou Chong Kim and may not be used without permission.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Governing Law
These terms are governed by the laws of India. Any disputes will be handled under the jurisdiction of Kolkata, West Bengal.