Privacy & Policy
Privacy Policy
1. Collection of Personally Identifiable Information
When you visit, register, or use our Site, we may collect personally identifiable information (“Personal Information”), such as:
Name (first and last)
Contact information (email address, mobile number, postal address)
Demographic information (age, gender, occupation, education, etc.)
Account information and login credentials
Details of your browsing behavior, including pages visited, links clicked, and time spent on the Site
Order details, transaction information, and payment preferences
We may also collect non-personally identifiable information such as browser type, IP address, and device details for analytical and security purposes.
2. Use of Collected Information
We use your personal and non-personal information for the following purposes:
To register and manage your account
To process your orders, payments, and deliveries
To communicate with you regarding orders, offers, and promotions
To improve our products, services, and user experience
To send newsletters, updates, and marketing materials (you may opt out anytime)
To detect and prevent fraud, abuse, or other illegal activities
To comply with legal obligations and resolve disputes
3. Sharing and Disclosure of Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share information with:
Authorized third-party service providers involved in operations such as payment gateways, logistics, marketing, or analytics, under strict confidentiality obligations.
Government or legal authorities, if required under law or to protect our legal rights, users, or the public.
Business transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
Recognize returning users
Remember your preferences and cart contents
Analyze site performance and usage
Deliver personalized content and advertisements
You can disable cookies in your browser settings, but some site features may not function properly as a result.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law. Once no longer needed, data is securely deleted or anonymized.
7. Your Rights
You have the right to:
Access, review, and correct your personal information
Withdraw consent for data processing (subject to legal obligations)
Request deletion of your data (where applicable)
Opt out of promotional communications
To exercise these rights, contact us at [insert official email e.g. info@pouchongfoods.com].
8. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their respective privacy policies.
9. Children’s Privacy
Our Site is not intended for children under the age of 13. If we learn that we have collected personal data from a child without parental consent, we will delete that information promptly.
10. Changes to this Privacy Policy
M/S POU CHONG FOOD PRODUCTS PVT LTD reserves the right to modify this Privacy Policy at any time without prior notice. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after changes indicates acceptance of the updated terms